Green Marketplace

Privacy Policy

Last updated: 23 September 2025.

NOTE: The Privacy Policy outlined below is a work-in-progress which will be revised and finalised prior to the platform's official launch for customers. Any personal data we collect will be stored and used in accordance with the Privacy Act 2020 and all other relevant legislation.

Green Marketplace (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information in a responsible and transparent way. This Privacy Policy outlines how we collect, use, share, and protect your information in accordance with the New Zealand Privacy Act 2020.

By using the Green Marketplace website (https://marketplace.greens.org.nz), you agree to the terms of this policy.

1. What information we collect

We collect the following types of personal information:

  • Account details – such as your name, email address, and username when you create an account
  • Profile information – like your bio, photo, and any additional info you choose to provide
  • Transaction data – details of items you list, purchase, or sell through the platform
  • Messages – any communications you send or receive via our site
  • Technical data – such as your IP address, browser type, and pages you visit (via cookies or similar tools)

We only collect information that is necessary for the operation of the platform and to provide you with a smooth and secure experience.

2. How we use your information

We use your information to:

  • Provide and improve the Green Marketplace service
  • Facilitate communication and transactions between users
  • Respond to queries or support requests
  • Send you service-related updates or important information
  • Monitor and ensure platform safety and security
  • Meet our legal obligations

We do not sell or rent your personal information to third parties.

3. Sharing your information

We may share your personal information with:

  • Other users of the platform, when required for a transaction or communication
  • Our service providers, such as hosting or payment providers (e.g., Stripe), who help us operate the site
  • Government agencies or regulators, where we are legally required to do so

All third parties we work with are required to safeguard your information and only use it for the services they provide to us.

4. Cookies and tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Improve your browsing experience
  • Gather statistics about how our site is used

You can choose to disable cookies in your browser settings, though this may affect how some parts of the site function.

5. Your rights

Under the Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you
  • Request corrections to that information
  • Ask us to delete your information (where lawful)
  • Object to how we use your data in certain circumstances

To make a privacy request, email us at marketplace@greens.org.nz.

6. How we protect your information

We take appropriate steps to keep your information secure, including encryption, access controls, and secure servers. While we take these precautions, no system is completely foolproof. If we ever experience a privacy breach that puts you at risk, we will let you know as soon as possible.

7. Retention of data

We retain your personal information only as long as necessary to:

  • Provide you with the service
  • Meet legal or regulatory requirements
  • Resolve disputes or enforce agreements

If you delete your account, we’ll remove or anonymise your personal data within a reasonable timeframe unless we are required to keep it.

8. Changes to this policy

We may update this policy from time to time to reflect changes in law, technology, or our services. When we do, we’ll post the updated version here and notify users of any significant changes.

9. Contact us

If you have any questions or concerns about your privacy or this policy, please contact us at: marketplace@greens.org.nz